Eating Disorder Foundation Victoria Helpline

About this service

"Confidential phone service providing eating disorder information and advice.The joining of a group of people who have common needs or problems, whose purpose is to draw upon the support, caring, resources and skills of all group members for the benefit of all.

They provide an opportunity for information sharing, increased understanding and peer support. They allow people to discuss and share their lived experience and emotions and to develop new strategies in a safe and supportive environment. Support groups aim to break the isolation, fear and stigma attached to a particular issue by offering support and understanding. It is different in many senses to a therapy group, information group or developmental group.

Support groups are open, unstructured in format and agenda and reactive to group needs.

EDV Support groups do not provide professional advice, medical advice, nutritional advice, counselling, crisis management or case management."

All information  was obtained from

    • Service name

      Eating Disorder Foundation Victoria Helpline

    • Service address

      Level 2, Collingwood Football Club Community Centre, cnr Lulie and Abbot Streets, Abbotsford Vic 3067
      Get directions

    • Phone

      1300 550 236

    • Fax


    • Twitter

    • Urgency levels

      Direct Help, Some Help, Just Curious

    • Service area


    • Service hours

      Office hours: 9.30am - 5pm (Monday to Friday) After hours phone 1300 550 236

    • Age group

      Minimum age 5 years

    • Interpreters

      Available on request or phone 13 14 50

    • Service type


    • Costs

      A contribution of $3 to cover costs is gratefully appreciated

    • Public transport information

      Depends on where the service is delivered

    • Service for

      Children as young as five can be affected by an eating disorder and it is important for parents and teachers to be aware of preventative measures and warning signs. Eating disorders are more dangerous in children than in adolescents and adults as they can

    • Disability access


    • Drop in service


    • Outreach


    • Outpost


More information for service professionals

    • Participation length


    • Participation type

      In person or via the phone

    • Funding limit?


    • Who can refer

      Anyone Carer/Family member Service provider

    • Referral mode

      Via phone

    • Point of intake

      Via phone

    • Emergency referral and intake process

      Phone 000 or present at any hospital

    • E-Referral option